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Open Chatbot → Widgets → Preview to inspect the current widget draft before publication.

What Preview renders

Preview uses the public widget stylesheet and current draft values for widget name, localized welcome/interface copy, colors, theme, launcher position and shape, window size, corner radius, mobile behavior, logo, assistant avatar, and RAUM branding.

Open and closed states

Switch between Open and Closed. Check the closed launcher as carefully as the open window. It is the element visitors see on every page before they decide to interact.

Desktop and mobile

Switch between Desktop and Mobile. Mobile Preview applies the configured mobile behavior, including full-screen or bottom-sheet presentation.

Preview uses published locale copy

The preview resolves interface translations using the same published locale catalog and fallback behavior as the public widget. This prevents the editor from showing a greeting/interface combination that visitors could not actually receive.

Preview is not a conversation test

Preview never opens a Chatbot session and sends no message to the Assistant.
The example visitor/reply shown in Preview is display content used to demonstrate styling. Use Conversations → Simulate for an actual private test of the Chatbot pipeline. Simulation →

What Preview cannot prove

Preview does not test AI-provider availability, knowledge retrieval, public connection policies, visitor identity, handoff delivery, real attachments, CSAT persistence, production-origin enforcement, or your installation CSP. Use it for visual verification, then use Simulation and a real allowed-origin test for runtime behavior.