Grammar Check
Fixes grammar and spelling in the current composer text without changing your meaning, tone, or formatting. Handles up to 5,000 characters. When to use it: After writing a quick reply that might have typos or grammatical errors.1
Write your reply
Type your response in the Zendesk reply composer.
2
Click Grammar Check
Click Grammar Check in the RAUM AI toolbar. The text is corrected in place.
3
Review and send
Check the corrected text and send when ready.
Rewrite
Rewrites the current composer text while keeping the same meaning. Useful for turning a rough or informal draft into a polished reply. When to use it: When you have the right answer but want the wording to sound more professional or on-brand.1
Write a rough draft
Type your response — don’t worry about phrasing.
2
Click Rewrite
Click Rewrite in the RAUM AI toolbar. The text is rewritten in place.
3
Review and send
Read the rewritten version, make any final edits, and send.